Twilio SMS in HubSpot, finally done right
Two-way texting in your inbox, one-off sends from contact records, and a real “Send SMS” workflow action. Every number, every user, every message — one flat price.
14-day free trial · no credit card · $19/month flat
Why teams switch to Pepperwire
The existing Twilio apps for HubSpot average under 3.5 stars. We read every review and built the opposite.
No more per-channel pricing
Other Twilio apps charge $49/month plus $39 for every extra number. Pepperwire is $19 flat — connect all your numbers.
No credits to count
No credit packs, no monthly message caps, no surprise top-ups. You pay Twilio for carriage; we never mark up a message.
No three-week setup
Paste your Twilio API key, pick your numbers, done. A built-in checklist catches A2P registration issues before they block you.
Everything SMS should do inside HubSpot
Built on HubSpot’s newest platform APIs — no browser extensions, no side tools, no copy-paste.
Two-way SMS in your inbox
Incoming texts open conversations in HubSpot Inbox and Help Desk. Reply like it's live chat — assignments, notes, and routing included.
A real workflow action
Send SMS from any HubSpot workflow with personalization tokens. Deal reminders, review requests, no-show follow-ups — on autopilot.
Text from contact records
One-off sends right from the contact page. Every message is logged to the timeline automatically.
Automatic contact matching
Incoming texts match the right contact by phone number — or create a new one, so nothing lands in a void.
Delivery you can see
Sent, delivered, or failed — real Twilio status on every message, with plain-English fixes when something bounces.
Compliance built in
A2P 10DLC readiness checks during setup and STOP/HELP opt-out support, so your messages actually reach phones.
Live in five minutes
Install from the marketplace
One click from the HubSpot App Marketplace. No forms, no sales call.
Connect Twilio
Paste your Twilio API key and pick which phone numbers to bring in. Our checklist verifies they're ready to send.
Start texting
Texts flow into your inbox, contacts match automatically, and your workflows can send SMS. About five minutes, total.
What early users say
“We were paying $88 a month to text from two numbers. Pepperwire does all of them for $19, and honestly the inbox experience is nicer.”
“Connected our Twilio number and had live texts in the HubSpot inbox in under ten minutes. The A2P checklist saved us from a support ticket.”
“The workflow SMS action alone is worth it. Demo no-shows dropped the week we turned on text reminders.”
One plan. That’s the whole pricing page.
No per-channel fees, no credit packs, no tiers to compare.
or $190/year — two months free
- Unlimited phone numbers
- Unlimited users and inboxes
- Unlimited messages — you pay only Twilio carriage
- Inbox + Help Desk channels
- Workflow SMS action with tokens
- Contact record sends and timeline logging
- Every future Pepperwire app, included
No credit card required. Requires HubSpot Sales or Service Hub Professional and a Twilio account.
Frequently asked questions
Your customers text. Your HubSpot should too.
Install Pepperwire for HubSpotFive-minute setup · 14-day free trial · $19/month flat